We're committed to respecting and protecting your privacy. At Lionsgate, we are committed to protecting our clients and customers privacy when personal information is provided through visiting our websites or communicating with us in any way.
If you do not want us to process your personal information as described in this Privacy Policy, please do not provide any information to us or use our website www.lionsgate-property.com
For questions relating to this Privacy Policy, you may contact us on 020 30536 704 or via email to admin@lionsgate-property.com
About Lionsgate Property Management
If you'd like one our specialist managers to conduct a valuation or review of your property, please click here to request a free valuation.
How do we collect personal information about you?
We obtain your personal information that you provide to us through our website, emails, telephone conversations, documents from you, for example when you:
- Enquire about specific properties for rent
- Ask us to value your property
- Register for our email newsletters
- Participate in one of our surveys
- Interact with us on our social media sites
The type of information that we collect from you.
The information we collect from you might include (but is not limited to) your name, address, email address, phone number, date of birth and financial details and any other information you choose to provide to us.
How long do we retain your personal information?
We review our retention periods for personal data on a regular basis. We are legally required to hold some types of information for certain prescribed periods to fulfil our statutory obligations. Outside of specific statutory obligations, we will hold your personal data on our systems as long as it is necessary for the relevant purposes, or in accordance with any relevant contract you hold with us. The period for which we will keep your personal data will also depend on the type of service you have requested from us.
How do we use your personal information?
We may use the information that you directly provide to us in the following ways:
- We may use your personal information under the obligations arising from any contracts between you and us, such as providing products and services you have requested, visiting and arranging viewings of your property. Our legal basis for this use is that it is necessary for the outcome of a contract in which you are one of the parties.
- We may use your personal information to provide you with information you requested, respond to enquiries or requests from you, communicate with you in relation to those enquiries or requests and arranging visits to your property by our staff. Our legal basis for this use is our legitimate interests, namely carrying out activities in the course of our business in response to customer enquiries or requests.
- We may use your personal information to provide you with information regarding similar goods and services to those you have already enquired about or purchased. Our legal basis for this use is our legitimate interests, namely the ongoing marketing of our goods and services to individuals with whom we have an existing relationship in connection with our goods and services and/or who have expressed an interest in those goods and services;
- Where you have entered into a contract with us or we have provided you with services, we may use your personal information to ask for your feedback about the services we have provided to you. Our legal basis for this use is our legitimate interests, namely evaluating and improving the quality of our service provision with a view to promote the success of our business and positive customer relationships.
- Where you are a party to an existing contract with us or regularly enter into contracts with us for our goods and services, we may use your personal information to notify you of changes to the terms and conditions of our services. Our legal basis for this use is our legitimate interests, namely the administration and management of our business contracts and relationships.
- We may use your personal information to send you marketing communications, if you have chosen to receive these. These may include information about properties for rent or for sale, the current property market, promotions or offers. Our legal basis for this use is consent.
- We may use your personal information to verify your identity. Our legal basis for this use is compliance with a legal obligation to which we are subject and / or our legitimate interests, namely ensuring the security of our systems, network and information and those of third parties.
Who has access to information?
We will not sell or rent your information to third parties nor will share your information with parties for marketing purposes unless we have sought your consent beforehand.
Your rights
You have the right to request a copy of the personal information we hold about you.
You may ask us to correct any personal information we hold about you that you believe to be incorrect.
You have the right to ask us to restrict how we use your personal information while waiting for us to investigate or deal with another request.
You have the right to ask us to delete your information in certain circumstances.
You have the right to withdraw your consent for the use of your data when such data has previously been provided with your consent.
Changes to our privacy
We keep this privacy notice under regular review and will update this website promptly with any changes.
